Terms and Conditions

Reservation:

Reservations for all tours and services can be made, online at www.mottitours.com by fax 1-212-642-0925, by telephone 1-212-642-0920

Or email fit@mottitours.com

To facilitate please use the following format:

1. Tour Name                                    4. Passenger’s Full name

2. Date of Service                              5. Special Instructions

3. Number of Passengers                  6. Ages for children

 

Confirmation: All tours are available up to 3 days prior to departure; reservations less than 3 days prior to departure will be confirmed within 1 business day.

All bookings will be considered final at the time of booking. Please note that a booking is only considered changed or cancelled when you are in receipt of a cancellation number. Receipt of confirmation or payment constitutes acceptance of terms and conditions of tour participation outlined below.

 

Minimum Age: For every reservation there must be at least 1 person who is 18 years of age.

This person will be responsible for the behavior and wellbeing of any passengers on this reservation.

 

Guide Languages : All tours are multilingual, each guide will speak a total of two languages on the tour. Languages offered are:

English, Italian, Spanish, Porteguese, German, Fench and Hebrew.  The default language for each reservation will be Engish unless otherwise requested at the time of booking.

 

Rates and Payment Procedure: All prices are quoted in USD.

RATES ARE SUBJECT TO CHANGE AT ANY TIME.

All reservations must be paid in full at the time of booking.

 

Cancellation Policy: For all tours up to 3 days prior to departure no fees.

Less than 3 days before departure full cancellation penalty applies.

All requests for refunds must be received within 90 days of departure.

 

Tour Prices Includes:

Hotel accommodations, taxes and baggage handling.

Luggage is limited to one piece and a small carry on per person.

All sightseeing and admissions as indicated in the itinerary.

Deluxe air conditioned van, Minibus or Bus.

Services of a professional tour escort throughout.

 

Not included in Tour Price:

Any air transportation, insurance or optional services not included in the itinerary, personal expenses including but not limited to telephone calls, room service, liquor, or laundry and tips to drivers, guides and escorts.

 

Hotel Accommodations: Prices as based on two people sharing a room.

Rooms with 2 double beds will be provided; in the event of a triple room no extra bedding will be provided.

The hotels listed in this brochure are used on most departures; however, hotels of an equivalent category may be substituted.

 

Return / End of Tour Time: All tours are schedule to end approximatley between 07:00 - 08:00 pm. This time is estimated only. Actual return time varies based upon weather, Traffic and circumstances beyond our control. It is not reccommended to schedule evening activities and / or flights on the same day of your tour.

 

Proof of Citizenship: All passengers are required to have proper identification when entering or leaving the United States. On tours traveling to Canada clients have the responsibility to make sure in advance that visa requirements are met.

For more information regarding Canadian visa requirements please check out

http://www.cic.gc.ca/english/visit/visas.asp

General Information: for the comfort and safety of all passengers the following conditions apply:

Smoking is not permitted on the motor coach. Stops are provided en route.

Seat Rotation occurs at least once a day

Motti Tours, reserves the right to refuse carriage to passengers whose behavior makes it a hardship to the tour escort to conduct the tour or for the tour passengers general wellbeing or enjoyment of the tour program.

Tour Guides are not authorized to promise any refunds, services and or tour changes to passengers. All changes or cancellations must be done directly with our office.

Responsibility and liability: Motti tours is an independent contractor that acts as a ground operator for suppliers featured in this brochure. The responsibility of the operator is strictly limited. The operator does not own or operate any of the services provided including but not limited to transportation, hotel accommodation or restaurants.

If the services included in the tour cannot be delivered or there are any changes in the itinerary beyond the control of the operator, Motti Tours, reserves the exclusive right to make any change to the itinerary or price without prior notice. Motti Tours is not responsible if the tour will not visit any sites featured in the program due to weather natural disasters, late flights, sickness, accidents or any other reason beyond our control. In this event there is no refund for services not used including hotels. The tour participant agrees that neither Motti Tours, nor its affiliates shall be liable for any delay, damage, loss, personal injury, and death and property loss resulting from any action or omission.